LineUp Registration in Canada

LineUp registration through the mobile app follows the same basic steps as the desktop site, but you complete the full process inside the app.

1. Open the LineUp app on your phone.
2. Tap “Sign Up” on the home screen.
3. Enter your email or phone number and create a password.
4. Submit your personal details and confirm your province of residence.
5. Verify your account through the link or code sent to you.

LineUp registration requires a few pieces of personal information to keep your account secure and compliant with Canadian gambling rules. You need a valid email address or phone number, a government issued ID, and a permanent address in Canada. Each player may hold one LineUp account. Document verification confirms your identity before your first withdrawal.

• You must be 19 years of age or older in most provinces, or 18 years of age or older in Alberta, Manitoba, and Quebec;
• You need a valid government issued photo ID, such as a driver’s licence or passport;
• You must provide a Canadian residential address at registration;
• One LineUp account is allowed per player, per household, and per payment method;
• You must confirm your identity before withdrawing funds from your account.

LineUp verification confirms your identity and protects your account from unauthorized access. Completing LineUp account verification early removes delays on your first withdrawal. Canadian players need to submit a short list of documents before cashing out.

1. Submit your ID: upload a photo of your driver’s licence, passport, or provincial ID card.
2. Confirm your address: provide a utility bill or bank statement dated within the last three months.
3. Verify your payment method: submit a screenshot or statement showing your deposit method under your name.
4. Add a selfie if requested: take a photo holding your ID for extra confirmation.
5. Wait for review: our compliance team checks your documents, most submissions are reviewed within 24 hours.
6. Receive confirmation: get an email or in-account notice once your LineUp verification is complete.

Forgetting your password does not block access to your account for long. LineUp gives you a direct path to reset your credentials and sign in again.

1. Click “Forgot Password” on the login screen.
2. Enter the email address or phone number linked to your LineUp account.
3. Open the reset link or code sent to you and create a new password.
4. Log in with your new password.
5. Contact LineUp support if you no longer have access to your registered email or phone number.

A few common issues can slow down LineUp registration or login. The table below covers the most frequent problems and how to solve them.